Terms and Conditions
PLEASE NOTE: Customer service is available Monday-Friday, 9:00 a.m.-5:00 p.m MST. Email: merch@d1training.com
2. How is my order shipped?
We ship all packages exclusively via UPS & USPS. All Next Day, 2 Day Delivery orders are shipped and delivered Monday - Friday.
3. How long will it take to get my order?
Most orders will ship within 48 hours of purchase. The purchase must be made before noon in order for that day to count. Example: Order placed on Jan 1st at 11:59 am will ship out by January 3rd. An order placed on Jan 1st at 12:01 pm has until January 4th to ship. (Monday-Friday).
4. US Shipping
We calculate shipping costs based on published UPS & USPS rates from our main warehouse in Billings, MT.
For overnight delivery on next business day, orders must be submitted Monday through Friday by 12pm MST. Overnight orders placed after 12pm MST on Friday and over the weekend will ship out on the following Monday.
5. Exchanges
For a size Exchange Please email: merch@d1training.com to start the process.
Return Address:
We do not accept returns unless the product is damaged or defective.
6. What if I receive a damaged or incorrect item?
Email: merch@d1training.com if you received a damaged or incorrect item.